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 Help please - what is going on with my paint on brand new R56 MINI ONE?

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Elphaba
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PostSubject: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 17:33

Cleaning the car today, I noticed a mark on the paint at the leading edge of the bonnet that was definitely not there before (for a start, Phil at Mini Pirate or Carl at Coastal would have pointed it out 2 weeks ago!)

At first I though it was a scratch, but it is not a graze into the paint, it is 3D almost as though there is a smear of pepper white paint ON TOP of the original finish. You can feel it when rubbing finger over the top of it, but it feels like it is under the lacquer. So is this the paint lifting under the lacquer? I don't know much about these things but someone on here probably does?

I am going to take it to dealer to check and hopefully fix, but I thought someone may have some suggestions, and I am also worried the dealer will try to avoid it being a warranty claim if it is lacquer lift by blaming it on the vinyls?

Any thoughts or suggestions? Thumbnails below, please click on for full size so you can see the mark properly:





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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 17:36

It does look like the paint has been painted over with more pepper white scratch. Very odd. Hope the dealer can do something about it.
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 17:57

Have you checked if the car has had any previous accident history? Could have had an inferior job done? Or might be a paint failiure from new! If no previous accident damage then it's a paint failiure which will be well covered under the warranty!I think the body paintwork is usually guaranteed for ten years! All you got to do is prove it wasn't caused by any outside interference! Maybe an independant bodywork advisor can help with this?
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 17:58

checkpoint wrote:
Have you checked if the car has had any previous accident history? Could have had an inferior job done? Or might be a paint failiure from new! If no previous accident damage then it's a paint failiure which will be well covered under the warranty!I think the body paintwork is usually guaranteed for ten years! All you got to do is prove it wasn't caused by any outside interference! Maybe an independant bodywork advisor can help with this?

It was a brand new car so must of came from the factory like this.
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:01

Sometimes they can be damaged from the factory en-route to a dealership! Then they will go to the bodyshop for repairs! It may only be minor! Either way it will be covered! Wink
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:02

I just wondered if this is what lacquer peel looks like - to me it is the only thing that makes sense and it does sort of look like tiny streaks of paint are being 'lifted' from the car. I just find it bizarre that it has come out of nowhere in such a tiny patch in such a random place.
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Elphaba
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:04

Oh well, all I can do is approach the dealer honestly - I know it wasn't done at my end and I am sure Phil will confirm it wasn't there when he did the vinyls. I will PM him in case he does not notice the thread.
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:04

Can't see your pics (eerie) but it could well be the laqueur! Need the dealer to get it sorted straight away as this is the main protection to the paint, the paint is waterbased nowadays!


Last edited by checkpoint on 21st February 2010, 18:08; edited 1 time in total
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:07

I thought she was brand new from Factory scratch

Looks like a paint defect. May have probs at the dealers cause of the decals but they should check it as the cars isn't even a month yet isn't it scratch

Good lucky buddy Hug

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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:09

We both are! If you cant see pics on here, try tM Smile
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:11

Elphaba wrote:
We both are! If you cant see pics on here, try tM Smile
Can't there either! Its only if I use Firefox! If I use a normal browser I can see them! I have no idea why this is!Rolling Eyes (pain)
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:12

checkpoint wrote:
Elphaba wrote:
We both are! If you cant see pics on here, try tM Smile
Can't there either! Its only if I use Firefox! If I use a normal browser I can see them! I have no idea why this is!Rolling Eyes (pain)

Im using Firefox and can see them scratch
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:13

andyjt1990 wrote:
checkpoint wrote:
Elphaba wrote:
We both are! If you cant see pics on here, try tM Smile
Can't there either! Its only if I use Firefox! If I use a normal browser I can see them! I have no idea why this is!Rolling Eyes (pain)

Im using Firefox and can see them scratch

Yeah eerie! Laughing
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:17

PM me your email, I will send the pics Smile
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:31

Elphaba wrote:
PM me your email, I will send the pics Smile

Your'e not gonna spam me with sales I hope! Evil or Very Mad Evil or Very Mad Laughing
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:35

Lacquer peel on my roof looked like a puddle that had dried on the roof, but felt rough to the touch, if that makes any sense at all!! Laughing
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:46

Sort of similar but bigger then lol
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:55

Doesn't look like lacquer peel to me, hope you get it sorted Paul. Smile

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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:55

I just can't think what it is lol quite bizarre
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:56

Looks like some sort of contaiminant that has touched the surface before lacquering! They are very regular lines very unusual! Is the lacqeur loose when you depress the area? It looks almost like a wipe to the paintwork!
But if there are no perforation then this happened prior to lacquering? Can't see why it didn't get noticed before! Unless something recently has helped to activate it! Might just be time orientated who knows?
There must be an expert somewhere that would recognize this!
Needs sorting as it may well increase in size!
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:58

Have you tried a little polish on it Paul? Or are you not wanting to fiddle with it now!
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 18:58

Elphaba wrote:
Sort of similar but bigger then lol

Not that similar really, yours almost looks like scratches that have been filled in badly. scratch
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 19:01

Paul - PM sent matey

but this is very bizare indeed and it was definately NOT there when I did the vinyl or I would have pointed it out like the stone chip which we managed to cover with vinyl.

Let me know what they tell you as they may want to palm off any blame seeing that the car has had non-MINI related mods done by third parties !

Phil
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 19:02

also, when I'm in the studio tomorrow i will cheack all my photos I took to see if I can shine any light on this.

Phil
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PostSubject: Re: Help please - what is going on with my paint on brand new R56 MINI ONE?   21st February 2010, 19:04

I don't want to polish it or use white spirit to try and remove it or anything like that until dealer sees it - to me it seems like what you are saying - a defect on the paint caused by a chemical and somehow only just activating. If it turns out to be a scratch I am fine to be proven wrong, but I think it is very odd looking and just doesn';t feel like a scratch ie pushing below surface cusing little trenches in the paint - it is lines of pepper white raised above the surface but still feels below the lacquer!
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