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 MINI - Barons Aftersales - Ash Vale

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Davyboy
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   20th April 2010, 23:19

was it Kevin then?

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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 07:18

checkpoint wrote:
Update!
I have just had a phone call to say that my first service has been completed, Timing chain tensioner and chain replaced, Windows reprogrammed, and found a leak in the high pressure fuel pump which will be renewed tomorrow! As I suspected was the cause of the oily petrol smell!

Well Simon dealt with me on the phone and I have had dealings with him before, and have to say he has always been very good in the past! But I have been blown away with Barons services this time! Thanks guys!

Is this the same Barons you mean they actually provided service
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 08:25

Yep Mike don't know if they are just fed up with me, or have just turned a new leaf since the new owners came on board, but it was the best I have had so far! We will have to see if everything goes alright with the fixes being installed of course!
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 10:25

I've always been treated well since talking to the dealer princible Smile

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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 10:44

Davyboy wrote:
I've always been treated well since talking to the dealer princible Smile

Principal

HE HE grammar police lol!

Maybe I should go and see him
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 14:26

Cars ready to be picked up this afternoon! Hope its like a new car!
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 17:07

SpykeyMyk wrote:
Davyboy wrote:
I've always been treated well since talking to the dealer princible Smile

Principal

HE HE grammar police lol!

Maybe I should go and see him

Always worth a try Mike, I went to their open day lasy Saturday and he came over to ask me if things were ok with the car etc Smile

Sorry about spelling I was at work and trying to type without being seen and never read it back Embarassed of course that may having a more apt meaning lol!

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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 17:57

Whats his name Dave?
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 19:11

Just been looking over the car looks like the air filter wasn't changed! Must check wether this is relevant for a first service? Also TLC vouchers not detatched and no stamp on it or the service book! Hmmm!
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 19:20

Oh no, and it looking so much better this time Rob! Good luck with the follow ups!
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 19:24

I'm not to bothered as it was the std filter which I have now swapped back to my ITG one! But makes you wonder about the other bits? Time will tell!
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   21st April 2010, 19:54

Doesn't seem to be any indication for AF replacement certainly all work was listed in detail, Air filter not mentioned! I assume that it is conditional as per the TLC documents! So am not gonna beat anyone up over this!
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   29th May 2010, 19:47

Is this the same Barons ????

http://www.totalmini.com/forum/12-dealership-feedback/12117-barons-farnborough-outstanding-service.html

After Dave's experience this week, Rob's and Mine are we talking the same place
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   29th May 2010, 19:51

Ha! Surely this Barons of Farnborough from an identical but better dealership dimension! Just shows some get great service and some don't! I suppose it depends what day it is in the week you drop in?
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PostSubject: Re: MINI - Barons Aftersales - Ash Vale   8th November 2010, 13:34

On Total MINI today I saw this from Jon

http://www.totalmini.com/forum/105-totalmini-news/15382-new-five-star-rating-system-your-mini-dealership.html

Anyway if you dont want to read it Basicaly it is BMW saying we are being open with our Dealer ratings so after Derek Woodman and Wollaston (TM Site Sponsors) got Good Scores I thought to myself I will go Check out Barons Farnborough 4.5 out of 5 for Service What a load of Drivel where do they get these results from do they actually ask real customers

Anyway rant over - Sorry
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